Articles in journals

• Ungless, Eddie L; Ross, Björn; Belle, Vaishak (2023). Potential Pitfalls With Automatic Sentiment Analysis: The Example of Queerphobic Bias. Social Science Computer Review (forthcoming). [doi]
• Navigli, Roberto; Conia, Simone; Ross, Björn (2023). Biases in Large Language Models: Origins, Inventory and Discussion. Journal of Data and Information Quality (forthcoming). [doi]
• Stieglitz, Stefan; Möllmann (Frick), Nicholas; Mirbabaie, Milad; Hofeditz, Lennart; Ross, Björn (2023). Recommendations for Managing AI-Driven Change Processes: When Expectations Meet Reality. International Journal of Management Practice 16(4), pp. 407–433. [doi]

Conference papers

• Ungless, Eddie L; Ross, Björn; Lauscher, Anne (2023). Stereotypes and Smut: The (Mis)representation of Non-cisgender Identities by Text-to-Image Models. Findings of the Association for Computational Linguistics (forthcoming).
• Chausson, Sandrine; Saadat-Yazdi, Ameer; Li, Xue; Pan, Jeff Z.; Belle, Vaishak; Kökciyan, Nadin; Ross, Björn (2023). A Web-based Tool for Detecting Argument Validity and Novelty. In Proceedings of the 22nd International Conference on Autonomous Agents and Multiagent Systems (AAMAS 2023), A. Ricci, W. Yeoh, N. Agmon, B. An (eds.), May 29 – June 2, 2023, London, United Kingdom, pp. 3053–3055.

Articles in journals

• Stieglitz, Stefan; Hofeditz, Lennart; Brünker, Felix; Ehnis, Christian; Mirbabaie, Milad; Ross, Björn (2022). Design principles for conversational agents to support Emergency Management Agencies. International Journal of Information Management 63, Article 102469. [doi]
• Assenmacher, Dennis; Weber, Derek Christopher; Preuss, Mike; Calero Valdez, André; Bradshaw, Alison; Ross, Björn; Cresci, Stefano; Trautmann, Heike; Neumann, Frank; Grimme, Christian (2021). Benchmarking Crisis in Social Media Analytics: A Solution for the Data Sharing Problem. Social Science Computer Review 40(6), pp. 1496–1522. [doi]
• Röchert, Daniel; Neubaum, German; Ross, Björn; Stieglitz, Stefan (2022). Caught in a networked collusion? Homogeneity in conspiracy-related discussion networks on YouTube. Information Systems 103, Article 101866. [doi]
• Stieglitz, Stefan; Ross, Björn (2022). The Impact of Social Media on Social Cohesion: A Double-Edged Sword. Media and Communication 10(2), pp.104–107. [doi]
• Calabrese, Agostina; Ross, Björn; Lapata, Mirella (2022). Explainable Abuse Detection as Intent Classification and Slot Filling. Transactions of the Association for Computational Linguistics 10, pp. 1440–1454. [doi]

Conference papers

• Saadat-Yazdi, Ameer; Li, Xue; Chausson, Sandrine; Belle, Vaishak; Ross, Björn; Pan, Jeff Z.; Kökciyan, Nadin (2022). KEViN: A Knowledge Enhanced Validity and Novelty Classifier for Arguments. Proceedings of the 9th Workshop on Argument Mining, co-located with the 29th International Conference on Computational Linguistics, pages 104–110, October 17, 2022.
• Ungless, Eddie L; Rafferty, Amy; Nag, Hrichika; Ross, Björn (2022). A Robust Bias Mitigation Procedure Based on the Stereotype Content Model. Proceedings of the Fifth Workshop on Natural Language Processing and Computational Social Science (NLP+CSS).

Articles in journals

• Cabrera, Benjamin; Ross, Björn; Röchert, Daniel; Brünker, Felix; Stieglitz, Stefan (2021). The Influence of Community Structure on Opinion Formation: An Agent-Based Model. Journal of Business Economics 91, pp. 1331–1355. [doi]
• Röchert, Daniel; Shahi, Gautam Kishore; Neubaum, German; Ross, Björn; Stieglitz, Stefan (2021). The Networked Context of COVID-19 Misinformation: Informational Homogeneity on YouTube at the Beginning of the Pandemic. Online Social Networks and Media 26, Article 100164. [doi]
• Assenmacher, Dennis; Weber, Derek Christopher; Preuss, Mike; Calero Valdez, André; Bradshaw, Alison; Ross, Björn; Cresci, Stefano; Trautmann, Heike; Neumann, Frank; Grimme, Christian (2021). Benchmarking Crisis in Social Media Analytics: A Solution for the Data Sharing Problem. Social Science Computer Review. [doi]
• Frick, Nicholas; Wilms, Konstantin L.; Brachten, Florian; Hetjens, Teresa; Stieglitz, Stefan; Ross, Björn (2021). The perceived surveillance of conversations through smart devices. Electronic Commerce Research and Applications 47, Article 101046. [doi]
• Frick, Nicholas; Brünker, Felix; Ross, Björn; Stieglitz, Stefan (2021). Comparison of Disclosure/Concealment of Medical Information Given to Conversational Agents or to Physicians. Health Informatics Journal 27(1). [doi]
• Mirbabaie, Milad; Stieglitz, Stefan; Brünker, Felix; Hofeditz, Lennart; Ross, Björn; Frick, Nicholas (2021). Understanding Collaboration with Virtual Assistants – The Role of Social Identity and the Extended Self. Business & Information Systems Engineering 63(1), pp. 21–37. [doi]
• Winter, Stephan; Neubaum, German; Stieglitz, Stefan; Ross, Björn (2021). #OpinionLeaders: A comparison of self-reported and observable influence of Twitter users. Information, Communication & Society 24(11), pp. 1533–1550. [doi]

Conference papers

• Calabrese, Agostina; Bevilacqua, Michele; Ross, Björn; Tripodi, Rocco; Navigli, Roberto (2021). AAA: Fair Evaluation for Abuse Detection Systems Wanted. In WebSci ‘21: Proceedings of the ACM Web Science Conference, Southampton, United Kingdom, pp. 243–252. [doi]

Articles in journals

• Jung, Anna-Katharina; Ross, Björn; Stieglitz, Stefan (2020). Caution: Rumors ahead – The debunking of false information on social media. Big Data & Society 7(2). [doi]
• Wilms, Konstantin; Stieglitz, Stefan; Ross, Björn; Meske, Christian (2020). A Value-Based Perspective on Supporting and Hindering Factors for Research Data Management. International Journal of Information Management 54, Article 102174. [doi]
• Brachten, Florian; Brünker, Felix; Frick, Nicholas; Ross, Björn; Stieglitz, Stefan (2020). On the Ability of Virtual Agents to decrease Cognitive Load – An experimental study. Information Systems and e-Business Management (ISeB) 18, pp. 187–207. [doi]
• Stieglitz, Stefan; Meske, Christian; Ross, Björn; Mirbabaie, Milad (2020). Going Back in Time to Predict the Future – The Complex Role of the Data Collection Period in Social Media Analytics. Information Systems Frontiers (ISF) 22, pp. 395–409. [doi]
• Röchert, Daniel; Neubaum, German; Ross, Björn; Stieglitz, Stefan (2020). Opinion-based Homogeneity on YouTube: Combining Sentiment and Social Network Analysis. Computational Communication Research (CCR) 2(1), pp. 81–108. [doi]

Conference papers

• Frick, Nicholas; Brünker, Felix; Ross, Björn; Stieglitz, Stefan (2020). Design Requirements for AI-based Services Enriching Legacy Information Systems in Enterprises: A Managerial Perspective. In Proceedings of the 30th Australasian Conference on Information Systems (ACIS), Wellington, New Zealand, December 2020, Paper 44.
• Hernandez-Bocanegra, Diana; Borchert, Angela; Brünker, Felix; Shahi, Gautam; Ross, Björn (2020). Towards a Better Understanding of Online Influence: Differences in Twitter Communication Between Companies and Influencers. In Proceedings of the 30th Australasian Conference on Information Systems (ACIS), Wellington, New Zealand, December 2020, Paper 18.
• Hofeditz, Lennart; Ross, Björn; Wilms, Konstantin; Rother, Marius; Rehwald, Stephanie; Brenger, Bela; López, Ania; Vogl, Raimund; Rudolph, Dominik (2020). How to Design a Research Data Management Platform? Technical, Organizational and Individual Perspectives and Their Relations. In Lecture Notes in Computer Science 12185, S. Yamamoto, H. Mori (Eds.): HCII 2020, pp. 324–337. [doi]
• Röchert, Daniel; Weitzel, Muriel; Ross, Björn (2020). The homogeneity of right-wing populist and radical content in YouTube recommendations. In International Conference on Social Media and Society (SMSociety ’20), Toronto, July 2020. [doi]
• Brünker, Felix; Marx, Julian; Ross, Björn; Mirbabaie, Milad; Stieglitz, Stefan (2020). ‘The Tireless Selling-Machine’ – Commercial Deployment of Social Bots during Black Friday Season on Twitter. In Entwicklungen, Chancen und Herausforderungen der Digitalisierung, Norbert Gronau, Moreen Heine, Hanna Krasnova, Key Pousttchi (eds.): Band 1: Proceedings der 15. Internationalen Tagung Wirtschaftsinformatik 2020, Potsdam, Germany, March 2020. [doi]

Articles in journals

• Frick, Nicholas; Brünker, Felix; Ross, Björn; Stieglitz, Stefan (2019). Der Einsatz von künstlicher Intelligenz zur Verbesserung des Incident Managements [The Utilization of Artificial Intelligence for Improving Incident Management]. HMD Praxis der Wirtschaftsinformatik 56(2), pp. 357–369. (in German) [doi]
• Ross, Björn; Pilz, Laura; Cabrera, Benjamin; Brachten, Florian; Neubaum, German; Stieglitz, Stefan (2019). Are social bots a real threat? An agent-based model of the spiral of silence to analyse the impact of manipulative actors in social networks. European Journal of Information Systems (EJIS), 28(4), pp. 394–412. [doi]

Conference papers

• Frick, Nicholas; Brünker, Felix; Ross, Björn; Stieglitz, Stefan (2019). Towards Successful Collaboration: Design Guidelines for AI-based Services enriching Information Systems in Organisations. In Proceedings of the 30th Australasian Conference on Information Systems (ACIS), Fremantle, Australia, December 2019.

Articles in journals

• Stieglitz, Stefan; Mirbabaie, Milad; Ross, Björn; Neuberger, Christian (2018). Social Media Analytics – Challenges in Topic Discovery, Data Collection, and Data Preparation. International Journal of Information Management (IJIM) 39, pp. 156–168. [doi]

Conference papers

• Ross, Björn; Jung, Anna-Katharina; Heisel, Jennifer; Stieglitz, Stefan (2018). Fake News on Social Media: The (In)Effectiveness of Warning Messages. In Proceedings of the International Conference on Information Systems (ICIS), San Francisco, December 2018. [link]
• Jung, Anna-Katharina; Mirbabaie, Milad; Ross, Björn; Stieglitz, Stefan; Neuberger, Christoph; Kapidzic, Sanja (2018). Information Diffusion between Twitter and Online Media. In Proceedings of the International Conference on Information Systems (ICIS), San Francisco, December 2018. [link]
• Lazreg, Mehdi Ben; Chakraborty, Narayan; Stieglitz, Stefan; Potthoff, Tobias; Ross, Björn; Majchrzak, Tim A. (2018). Social Media Analysis in Crisis Situations: Can Social Media be a Reliable Information Source for Emergency Management Services? In Proceedings of the 27th International Conference on Information Systems Development (ISD), Lund, August 2018. [link]
• Ross, Björn; Brachten, Florian; Stieglitz, Stefan; Wikström, Patrik; Moon, Brenda; Münch, Felix Victor & Bruns, Axel (2018). Social Bots in a Commercial Context – A Case Study on Soundcloud. In Proceedings of the European Conference on Information Systems (ECIS), Portsmouth, June 2018.
• Bruns, Axel; Moon, Brenda; Münch, Felix Victor; Wikström, Patrik; Stieglitz, Stefan; Brachten, Florian; Ross, Björn (2018). Detecting Twitter Bots That Share SoundCloud Tracks. In Proceedings of the 9th International Conference on Social Media and Society, Copenhagen, July 2018, pp. 251–255. [doi] [presentation slides]
• Fromm, Jennifer; Melzer, Stefanie; Ross, Björn; Stieglitz, Stefan (2018). Trump versus Clinton – Twitter Communication During the US Primaries. In Lecture Notes in Social Networks, Reda Alhajj, H. Ulrich Hoppe, Tobias Hecking, Piotr Bródka, Przemyslaw Kazienko (eds.): Network Intelligence Meets User Centered Social Media Networks, pp. 201–217. [doi]
• Cabrera, Benjamin; Ross, Björn; Dado, Marielle; Heisel, Maritta (2018). The Gender Gap in Wikipedia Talk Pages. In Proceedings of the Twelfth International Conference on Web and Social Media (ICWSM-2018), Stanford, California, Juli 2018, pp. 572–575.
• Ross, Björn; Potthoff, Tobias; Majchrzak, Tim A.; Chakraborty, Narayan Ranjan; Lazreg, Mehdi Ben; Stieglitz, Stefan (2018). The Diffusion of Crisis-Related Communication on Social Media: An Empirical Analysis of Facebook Reactions. In Proceedings of the 51st Annual Hawaii International Conference on System Sciences (HICSS), Big Island, Hawaii, January 2018, pp. 2525–2534. [uri] (winner of the Best Paper Award of the track Electronic Government)

Conference papers

• Stieglitz, Stefan; Brachten, Florian; Ross, Björn; Jung, Anna-Katharina (2017). Do Social Bots Dream of Electric Sheep? A Categorisation of Social Media Bot Accounts. In Proceedings of the 28th Australasian Conference on Information Systems (ACIS), Hobart, Tasmania, December 2017.
• Meske, Christian; Brockmann, Tobias; Stieglitz, Stefan; Ross, Björn (2017). Impact of Mobile IT Consumerization on Organizations – An Empirical Study on the Adoption of BYOD Practices. In Lecture Notes in Computer Science 10294, FH. Nah, CH. Tan (eds): HCI in Business, Government and Organizations. Supporting Business. HCIBGO 2017, Vancouver, Juli 2017, pp. 349–363. [doi]
• Cabrera, Benjamin; Steinert, Laura; Ross, Björn (2017). GraWiTas: a Grammar-based Wikipedia Talk Page Parser. In Proceedings of the Software Demonstrations of the 15th Conference of the European Chapter of the Association for Computational Linguistics (EACL), Valencia, April 2017, pp. 21–24. [doi] [GitHub]

Conference papers

• Ross, Björn; Rist, Michael; Carbonell, Guillermo; Cabrera, Ben; Kurowsky, Nils; Wojatzki, Michael (2016). Measuring the Reliability of Hate Speech Annotations: The Case of the European Refugee Crisis. In Bochumer Linguistische Arbeitsberichte 17 (BLA 17), Michael Beißwenger, Michael Wojatzki, Torsten Zesch (eds.): Proceedings of NLP4CMC III: 3rd Workshop on Natural Language Processing for Computer-Mediated Communication, Bochum, September 2016, pp. 6–9. [doi] [Data]